What is an Elder Benefits Specialist (EBS)?

The EBS Program is a federal and state mandated advocacy program designed to provide assistance to older adults (age 60 or better). This includes education on public and private benefits, screening to determine what benefits they are entitled to (see our Benefit Check Up sheet), helping seniors secure benefits through the application process, and advocating to resolve problems with benefits/denials through an appeal process.

Need Help Understanding Medicare?

Please visit our Medicare webpage for answers to common questions, including how to compare plans online and Open Enrollment information. We offer in-person & virtual educational classes to learn about coverage choices.

The EBS is a State Health Insurance Assistance Program (SHIP) counselor, providing free and unbiased insurance counseling to help you understand Medicare, Medicare Advantage, Medicare prescription drug coverage, supplemental insurance options (Medigap), and long-term care insurance.

Frequently Asked Questions (FAQs)

What does the EBS service cost?

What types of questions can an EBS answer?

What can an EBS help me with?

I know someone who could use help from the EBS - How do I get them help?

Only the potential client can contact the Elder Benefits Specialist to begin getting assistance. This protects their confidentiality and supports his/her autonomy to make a decision about whether to become a client of the program. You can offer information to your friend/family member or even help them with making a phone call to us to get started.