The Western Region Recovery & Wellness Consortium (WRRWC) has been in existence since 2014. WRRWC provides Comprehensive Community Services (CCS) to nine member counties. This consortium formed as a result of county interest in working together to identify and close existing mental health substance use service gaps. This effort has allowed for multiple opportunities to work together on similar projects of mutual interest. Member counties seek to maximize regional resources to serve individuals with mental health and substance use treatment needs in the most integrated and respectful way possible, thereby promoting recovery.

The WRRWC is comprised of Buffalo, Burnett, Chippewa, Dunn, Pepin, Pierce, Polk, Rusk, and Washburn Counties. Chippewa County is the Lead County Agency, which supports the overall program operations. Each member county is responsible for the hiring and administrative needs of program staff. The provision of services by member counties is consistent with the program policies and procedures that have been adopted by the consortium. 

Chippewa County also is a part of a collaborative partnership with Buffalo and Pepin Counties for the provision of Crisis, Community Support (CSP), Community Recovery Services (CRS) and Coordinated Services Teams (CST) Program Services. This relationship allows citizens in Buffalo and Pepin Counties to have access to these certified Medicaid and grant funded programs.

Vision: Achieve hope, recovery, and community wellness.

Mission: Provide accessible, high quality mental health and substance abuse services.

Values: Collaboration, Results-Driven, Person/Family Centered Planning, Recovery Oriented, Effective Leadership

Wraparound Philosophy:

In 2024, WRRWC implemented the Wisconsin Wraparound Model of System Care. Wisconsin’s system of care is a way of helping children, youth, their families/caregivers, and adults receive the right help, at the right time, in the right amount by connecting and coordinating the work of:

• Individuals, Families/Caregivers, Youth, and Advocates
• Counties, Tribes, and Coordinating Committees
• Care providers (physical health, mental health, education)
• Health plans and coverage
• Child-serving and adult-serving agencies
• Officials who influence or make acts, laws, or rules
• All the participants focus on community-based and culturally responsive services while prioritizing and intentionally eliciting individual, family and youth voice and choice.

Lead Agency:

The Lead County Agency supports the overall program operations. This includes:

• Centralized fiscal management structure (e.g. billing of third-party payers)
• Quality assurance and quality improvement processes
• Contract management and provider relations
• Clinical coordination
• Training and professional development
• Maintaining program certifications  

CCS Coordinating Committee:

It is the intent of the WRRWC to have consumer input be at the core of program development and ongoing programming. This is fostered through the administrative processes of the consortium as well as the establishment of the coordinating committee. CCS Coordinating Committee consists of at least 1/3 consumers/family members, 1/3 county staff and 1/3 service providers/community members.

The Coordinating Committee is responsible for serving in an advisory role for CCS Program Services, review and make recommendations regarding the CCS plan required under s. DHS 36.07, the CCS quality improvement plan, personnel policies, and other policies, practices or information that the committee deems relevant to determining the quality of the CCS and protection of consumer rights.

People with Lived Experience (PLEX) Committee:

PLEX Committee members have been important leaders and advocates for the CCS Coordinating Committee. PLEX members bring their lived experiences of mental health and or substance use recovery, to provide vital perspective and voice of how individuals receiving services and their families may be affected by the CCS program. Many of our PLEX members have been part of various change projects in our communities. Some of the projects include connections to include suicide prevention committees, advocating to public officials, creating holiday cards for people in placements, peer run respite, peer run recovery center, various mental health and substance recovery boards, and so many more.

If you are interested in becoming a contracted provider with the WRRWC, please email: RWCSupport@chippewacountywi.gov

Performance Reports:

RWC 2019-2020 Performance Report
RWC 2018 Performance Report
RWC 2017 Performance Report
RWC 2016 Performance Report
RWC 2015 Performance Report
RWC 2014 Performance Report
RWC 2013 Performance Report