Mental Health Crisis

If you, or someone you know is currently at risk of suicide, please call 1-888-552-6642. 

We provide an immediate response to assist a person who is experiencing a mental health crisis. Northwest Connections is Chippewa County's contracted provider for both telephone and mobile crisis services. The contact number for Northwest Connections is 888-552-6642.

  • The telephone worker will ask you several questions as part of an assessment that can include:
    • Your name, entity and location, who you are calling about, address, DOB, phone number
    • What is the crisis situation
    • Risks identified
    • Do you have any history with this person or family
    • Who is there (family, friends)
    • If this is a juvenile have the parents/guardians been contacted
    • Does this person have a current mental health or substance abuse provider
  • After gathering this information, the telephone worker will assist in determining the next step(s), which may include, but are not limited to the following in any particular order:
    • Further consultation with other parties (patient, physicians, nurses, social workers, family, friends, witnesses, etc.) including the person in crisis
    • Community safety planning (stabilization in the community with a plan for safety). Are there community options for safety that may include family/friends/other providers?
    • Further evaluation by mobile responder (face to face). This person is a trained crisis worker who can assist the person and/or family.
    • Voluntary Inpatient Behavioral Health Admission
    • Emergency Detention approval (Involuntary Psychiatric Hospitalization)

Linkage and Follow-Up Services

Following all crisis calls, the Chippewa County Department of Human Services reaches out to the caller to provide resources, referrals, and support, as needed.

Coordination with law enforcement, local hospitals, and care providers is an essential part of this program. Evidence-based best practices are utilized that enables an individual to learn strategies to manage their mental health issues and make progress towards recovery. Core values in recovery emphasize the use of personal choice, hope, collaboration, and respect of the person being the expert in their own experiences.

»Prevent Suicide Manual

»After a Suicide Attempt Guide